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I am up to level 4.9 and have expert on all levels so far so I will share what tips I feel are important - some may be repeats but that will emphasize their importance:

1. Always have snacks available so you can give to a person sweating who is ticking off the other customers - that way you get the sweaty person done and out of there fast.

2. Have orange juice ready also since it takes a few seconds to make.

3. Use stretching mat before you move person to next station to get more matching points.

4. Since the TV is the only way to make the people on line happy, and since you can only change channels per request - make sure people don't stand on line too long - try to keep stretching mats open. If somebody on line is about to leave, try to move to a stretching mat and then you can give them a drink to up the hearts.

5. Forget the decor - use all money on upgrades. I find it is more important to buy all new equipment to have more available before you start upgrading existing equipment. Once you have maximum machines, then upgrade them.  Also, the snack machine takes forever to bake so upgrade that ASAP. Speed upgrade on Jo is important too.

6. Try to have one machine, mat and shower per color - that way you get color-match on each move.

If I think of more, I will post more.

Sharon