Hi,

If anyone online now is able to help me, I'd appreciate it.  I just bought the game from playfirst =) however, it keeps saying fail to connect when I enter the code or user name.  I am clearly connected to the internet, I believe my Windows, Firefox, and Norton firewalls are down.  Does anyone see a solution or have advice?

I work on a mac but also have a PC and have never had this problem, but in your Norton is there anyway to create a "rule" to allow the game to connect to the internet??  I used to have Norton, but found soo many problems with it I gave up and have something called Avast, which is basically the same thing only easier to use.  When I very first install a game or connect to the account to submit scores etc it asks me to allow or cancel and when I click a little box at the side it "allows" this all the time, so if I submit more than one score it won't always come up.  I do remember Norton having a similar type of thing, but haven't used it in a long time so I can't remember how to do this.  Maybe if you look at your settings or something it might help.  Failing that contact PlayFirst support and ask their help, because I'm sure they'll be familiar with most problems.  Good luck. Debz :)