Chocolatier: Decadence by Design > Is your chocolatier Decadence by Design Not working?

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PlayPass Subscriber
Corax_Vox
Moderator
Posts: 715
Joined: August 4, 2008

Is your chocolatier Decadence by Design Not working?

Posted: January 21, 2009 at 11:57
Last night, we had a slight problem with people receiving the First
Peek version of Chocolatier: Decadence by Design, which appeared as an
expired Trial version.  We were quick to get that fixed (Half an hour!)
but it seems that others are still having problems.

We're really sorry about that!  We're working hard to fix it, and we've
got a few steps to help you through this, so you can play your awesome
new Chocolatier game!

Remember, right now, Chocolatier is only avaliable for our PlayPass
members, if you're not a play pass member, you can always join and get
it now: http://ww w.playfirst.com/aboutPlayPass.html

Or, it should be out for everyone on Thursday, the 22nd.

Now, to install the game...

First, you'll need to uninstall the copy of Chocolatier you have.  You
can either use the uninstaller that comes with the First Peek version
or try removing the files manually by deleting the game folder.

After this, you'll need to clear your cache on your browser.

If you don't know how to do that, here's a great link on how  to clear
your browser's cache. 

http://www.wikihow.com/Clear-Your-Browser%27s- Cache

After that, close your browser, and re-open it.

Then, and this is the most important step: Re-download chocolatier:
Decadence by Design
from here:

www.playfir st.com/game/chocolatier-decadence-design  (You may need to copy and paste this link)

Click the orange PC Download (or Mac Download if you're on a Mac) button, and download the game.

Install like normal, and use your unlock code!

This should correct the problems that we're having.

If it doesn't, please, contact us using the Support Form:  http://www .playfirst.com/help/support.html

Corvus Corax "Awk, Awk, Awk!"



mommycavitt
Wait Staff
Posts: 67
Joined: July 14, 2008

Re: Is your chocolatier Decadence by Design Not working?

Posted: January 21, 2009 at 11:59
Thanks for posting this.  I think it helps to know that the Playfirst staff knows there is a problem and is working to resolve. 
 
D


ojennifer
Head Honcho
Posts: 1,651
Joined: March 15, 2008

Re: Is your chocolatier Decadence by Design Not working?

Posted: January 21, 2009 at 12:02
Mine is working now, but I am having a problem in Tokyo. When I aim at the machines, the ingredients are all missing. I cannot get any of the ingredients to stick.

You don't say dokey-dokey, I say dokey-dokey.



liblackb
Busser
Posts: 5
Joined: August 12, 2007

Re: Is your chocolatier Decadence by Design Not working?

Posted: January 21, 2009 at 12:07
Mine is FINALLY working! Thanks for all of your help

PlayPass Subscriber
mv740
Head Honcho
Posts: 1,199
Joined: November 12, 2006

Re: Is your chocolatier Decadence by Design Not working?

Posted: January 21, 2009 at 01:41
mine is working but the awards are not showing up on my profile.


ojennifer
Head Honcho
Posts: 1,651
Joined: March 15, 2008

Re: Is your chocolatier Decadence by Design Not working?

Posted: January 21, 2009 at 02:46
Okay, not only can I not get the machines to work in Toyko, now they are doing the same thing in Zurich. I was making 40 plus cases a day of chocolates, now I can barely make one.
 
When I am at the machines, the ingredients aren't being caught. Is anyone else having this problem?

You don't say dokey-dokey, I say dokey-dokey.



Bruce
Employee
Posts: 2
Joined: October 6, 2005

Re: Is your chocolatier Decadence by Design Not working?

Posted: January 21, 2009 at 03:21
Good catch!   This is fixed now, so you should your Chocolatier Decadence medals on your profile now.

http://www.playfi rst.com/user/mv740


cosmogrrl
Wait Staff
Posts: 38
Joined: June 23, 2005

Re: Is your chocolatier Decadence by Design Not working?

Posted: January 21, 2009 at 03:22
FYI your chocolatier medals should show up on your profile now!  Fixed a small glitch!

Thanks

There are people out there!



samiam0917
Busser
Posts: 11
Joined: October 27, 2006

Re: Is your chocolatier Decadence by Design Not working?

Posted: January 21, 2009 at 05:42
I played through Tokyo with no problems, then the game started freezing.  At first, just for a second, then for longer and longer until it finally froze completely.  My only alternative to stop the program was to use the Task Manager to end the process.  When I stopped the game, I had 3 factories, 2 stores, and 4 recipe creations.  When I re-started the game, I had been returned almost back to the beginning (my mission is exchanging 18 Chocolate Bars w/Mint for 1000 bags of sugar) and now I only have access to Zurich, Douala, and Cape Town, I have no coffee recipes, and my 4 recipe creations are gone. 

I'd been having a great time, but now I'm a bit hesitant to re-play those "lost" quests in case there is some bug that will freeze me up and cause me to lose them again.

Anyone else had "freezing" problems?

PlayPass Subscriber
mrspockfan
Head Honcho
Posts: 561
Joined: November 2, 2006

Re: Is your chocolatier Decadence by Design Not working?

Posted: January 21, 2009 at 06:34
Yep, the same thing happened to me.  I had access to Tokyo, Las Vegas, got the award for creativity, owned two shops, making infusion recipes and the game started freezing.  I guess I should have stopped and save, but didn't.  Then the game froze and I had to shut down the computer, lost all progress made in the last 2 hours.
 
I'm done for tonight.  Great game though.  I like this one.

Live Long and Prosper



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