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Debz,  I was able to get expert on 5.5 after 2 nights of trying.  Do you have the attendant girl (jogger from Diner Dash) upgraded to 3 stars yet?  I was mistakenly upgrading the water and towels to 3 stars first instead of her and couldn't get expert. Then I upgraded her to 3 stars, water to only 2 stars, and towels to 3 stars.  I did still lose 7 customers but was able to get expert. I tried not to lose the higher paying customers.  Also I had been trying to put them on the mat after working out and fill their hearts all the way up by giving water. I had been trying to do that to all of them but it's not possible. It took too long and too many customers were lost. Instead I focused on putting them all on the mat both before and after workout (and using the color bonuses too of course), and I gave water to fill their hearts before going in shower only if there was time and no one was about to leave. It's amazing how much faster she could go with 3 stars instead of only 2.  Hope some of this info may help you some.  I know it's frustrating to be stuck on a level.  Have fun, and happy gaming to you!!