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I posted this in your thread about loving/hating this game, but reposted here in case you're looking to follow up mccluskey.
 
"I thought I would replay and try to help since Debz spoke so highly of me.  I'm not sure if you're trying to pass the level or get expert.  Of course, I also do not know how much money you have nor how many upgrades you have/can purchase.  If you don't have enough for the up grades, do as Debz said and replay a few earlier levels to get more money.
 
Anyway, here are the upgrades I played with:
*all machines to 3 stars
*Jo to 3 stars
*water, towels, and muffins to 3 stars
*juice to 2 stars
*one shower to 2 stars, other two at 1 star
 
I played the top 2 left-hand machines as yellow, top 2 right-hand machines as red, and the two bottom machines blue.
 
As the level states before it starts, you can't train everybody, so be sure you tend to the brides, businesswomen, and actresses at all times.  They all use 2 machines and pay the most.  If you lose 2-4 of the other type of customers, you should still get by.
 
Be sure you put the customers on their colored mat before, between, and after exercises.
As I mentioned to Debz, I always give the soccer mom a muffin before she even asks for a towel, so she will clear out and still pay well.  You can also do this for the bookworms if you have time. 
Double click the juice machine every time you get juice, so you never run out of juice.
Pick up towels and bottles every chance you get.
Give water before customers leave to boost their hearts and your pay.
 
Toward the end, you may have to make a third machine blue to keep from losing customers.  By then, you should be approaching expert, so don't worry about messing up your bonuses.
 
Well, I think that's about all I have to suggest.  Please don't give up.  You can do it! :)
 
--joeswife "