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Hi Alanna
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My suggestions for coping with Level 9 are:
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- seat the customers according to how long it takes them to order, not the order they arrive e.g. seat seniors and bookworms first, then joggers, tourists, girls, lovebirds, then stars and finally business women
- the first round you'll get a group for each table, but if you find this too many, try seating four or five tables so that they are happy enough to order dessert
- remember to keep going back to the podium between actions to keep the customers in line happy
- as for all levels, chain the actions as much as you can.

Let me know if this doesn't help enough and I'll post a new thread with a complete walkthrough for you.