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I thought the circle shades were a men's item, in which case they won't show up in Flo's closet (she can only wear women's items or unisex items). They'll only show up for My Waiter.

But I see the store doesn't list them as men's, although the picture is of a man, so maybe they're unisex.

If you wanted them for Flo and they're a man's item, I'd write tech support to get your money back, since the store doesn't say men's item under My Waiter. (In the Sophisticated Sonoma bundle it says "men's circle shades," but you wouldn't know that unless you looked at the bundle under Specials. And that still wouldn't mean there isn't a unisex version.)