Support

Questions about playing games online

1. How do I play online?
   • Playing online means playing the game directly on our website within your web browser instead of downloading and installing the game on your computer.
   • To play online you need an internet connection and a web browser with the appropriate software plug-in (player) installed.
   • Find the online game you are interested in and click "Play Online".


2. I clicked "Play Online" but nothing is happening or I see an empty player window.
   • Your browser might not support the game, you may not have the right player or you may need the latest version of the software plug-in (player).
     • Typically, if you try to play a game online and your computer does not have the right software installed, your browser will prompt you if you want to install the software.
     • The prompt may be a dialog box or a yellow bar near the top of the browser window. You should install the software to play the game.
   • The play online page will have more specific information regarding software that you may need to install.


3. I see the game, but it is not working properly or I can't play.
   • Depending on the player your game requires, you may need to update your player version.
   • The play online page will have more specific information regarding software that you may need to install.