Try going into your Account, by clicking on your name on the top, then on the left side, go to my purchases, and the game, and the unlock code will be there.
Also, if you are a member of playfirst, you don't need the unlock code, just put in your log in information in the box that comes up by the place you are suppose to enter the unlock code in the game window, and playfirst will unlock it for you!
Downloading the game is different from purchasing the game. Did you also buy it? If not, you won't get an unlock key and you will only be able to play it for the 1 hour free trial. If you did buy it you should have received a confirmation e-mail from PlayFirst - you may want to check your spam folder.
You can also always find your purchase information and unlock keys from your profile page. You don't even have to know your unlock code, once you have bought a game you can unlock it after downloading by typing in your PlayFirst username and password.
Have you purchased the game? When you buy the game, PlayFirst should send you the unlock key. View "My Purchases" to make sure the purchase went through.
This is a Mac file; it won't install on a PC. Please continue if you plan to save this file and install it elsewhere. Or, cancel to go back and choose another format.
This is a PC file; it won't install on a Mac. Please continue if you plan to save this file and install it elsewhere. Or, cancel to go back and choose another format.
Close Question?
Once you select a best answer, no one will be able to add new responses to your question. Are you sure this answer covers everything you want to know?