If the email that you used when you registered with Playfirst is no longer working then you obviously can't get your unlock key. I would suggest one of 2 things to fix this.
You can either contact Playfirst by clicking on the "Support" link/tab at the upper right side of the "Home" page above and let them know with as many details as possible what is happening and see if they will let you give them another email address to send your unlock code to. OR you could get another email address if you don't have one already and go into your profile settings and change your email address and try again to have the unlock code sent to the new address.
This should solve your problem and will helpyou get your game up and running very soon.
Good Luck and keep us posted if you still have problems after trying one or both of these solutions. :)
I had a similar problem where I had purchased a game and Play First did not issue me an unlock key. Check to see if you were issued a unlock key. Go to your account and look under Get My Unlock Key. All your unlock keys for your games should be there. If the unlock key is not there, than I would email Play First. Play First was able to fix my problem within 2 days.
Hi tapa, go to the home page, and on the right side you will see forums. Go to the customer support forum and you might find your answer there. You may have to contact PlayFirst via email. Unfortunately I have forgotten their email address. PlayFirst customer support will get in touch with you as soon as they can. It may take a couple of days but, they will take care of this for you. They are wonderful at making sure their games are working properly .
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