I would do a clean install on the player and the game. Uninstall both through add/ remove programs in your control panel. Reboot your machine. Go to www.adobe.com and type shockwave in search box. Then choose the player. Close running programs and follow the easy instructions for installation. Reboot your machine. Close open programs and reinstall your game. I hope this works for you! :)
Dear Blondie, I am sorry you are having a hard time with this. Please do not give up as PlayFirst is full of great games, and their customer service is great as well. I suggest that you please contact customer support by clicking on the top right hand side where it says "Support" They will be able to help you, as you have tried what you can on your end to make this work. Sometimes we need the help of the website directly as they can explain to you whats going on. Hope it gets resolved soon!
This is a Mac file; it won't install on a PC. Please continue if you plan to save this file and install it elsewhere. Or, cancel to go back and choose another format.
This is a PC file; it won't install on a Mac. Please continue if you plan to save this file and install it elsewhere. Or, cancel to go back and choose another format.
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