You are not able to get upgrades during a level. You are able to buy an upgrade in story mode before or after each level. It doesn't matter what level it is but that's what will usually happen. Another thing is probably that you should maybe try downloading it again because maybe it has a problem with the game so try dowloading it after you go into Control Panel and delete the game. If it doesn't work contact playfirst about the game and they can help you out and send you a copy from their com puter (maybe) I am not sure so you should just be sure to check with the Support Team. That is all I can help you with. I hope my tips helped you out a little or a lot.
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