Not real sure, but you can try several things. Try setting up a different password than if that works you will be able to change it back to your original, or email Cust Support. If it says that user name is in use, I would erase all the History on your PC, and check the settings. Or lastly, if you are using Internet Explorer, it may be worth your while to set up Firefox as an additional browser. I recommend the 3.0 version for Windows 2000 or any XP. Mozilla Firefox even has a diferent one you can select for Vista. It can be a little different at first, but you'll love it after you set it up which takes a few minutes.
This is a Mac file; it won't install on a PC. Please continue if you plan to save this file and install it elsewhere. Or, cancel to go back and choose another format.
This is a PC file; it won't install on a Mac. Please continue if you plan to save this file and install it elsewhere. Or, cancel to go back and choose another format.
Close Question?
Once you select a best answer, no one will be able to add new responses to your question. Are you sure this answer covers everything you want to know?