Sometimes I have problems too, especially if the server is busy etc. I would keep trying and if it fails, contact PF about it. I take it you've sorted your firewall and anti-virus to allow the game to contact the site? If not, then you might want to check it. Good luck and I hope this helps. Debz :)
make sure you are typing your username and password right and when you registered if you registered in all caps then you need to type it in all caps, and the same with your password, if not then email support at support@playfirst and they can help you.
password may be wrong its your user name and there is always another way you may not be able to get in if you did something wrong they can delete you!!!
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