There could be a few things, you either don't have the "requirements" for the game selected (windows xp, mac, etc..), you haven't installed "active x", or the game isn't free to download.
Check to see if you get a yellow bar pop up when you try to download the game. This is normally the active x control you need to play the online game.
If you choose to do the free trial game, select run instead of save and it will pop up when it is done downloading to let you continue downloading your game.
This is a Mac file; it won't install on a PC. Please continue if you plan to save this file and install it elsewhere. Or, cancel to go back and choose another format.
This is a PC file; it won't install on a Mac. Please continue if you plan to save this file and install it elsewhere. Or, cancel to go back and choose another format.
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