You might want to try downloading the game again. If not, see if you have a receipt in your email where you might be able to gain access to your game. As a last and final help strategy, you might have to contact PlayFirst to assist you with unlocking your full game version.
you mite have to paste and copy the codes, if that dosen't work you mite have to get hold of the costumer serivce, and they mite have to reboot the game . i had the same promblem and playfirst had to reboot the game to have it work for some odd reason. i wish you luck on this, hope it works for you
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