|
|
why i cant open my free trial?
|
|
|
Hi- hope this helps! Often times if the game has not been automatically placed as a shortcut on your desktop, it could be "waiting" to be selecetd in your start menu. Acces your start menu and you will see under Programs that your game is highlighted (maybe blue or yellow- depending on your system). If it is CLICK ON IT- this is your computers way of alerting you that a new programs and its components have been installed and that you need to clik it to activate it. If there is no program in your start menu or desktop- then perhaps your card did not go through or you have a firewall on blocking the download. Go back to playfirst to make sure and under ACCOUNT INFO click on VIEW MY PURCHASES and it will tell you if indeed you have purchased the game. If you have, and have uploaded it- then contact Playfirst for additional help. Hope I have been of service! My first time here-please rate me if it helped! Take care, SmartiPanties74 » More |
You're about to leave PlayFirst.com. The next page will open in a new tab or new window.