Lots of improvements over last one. PROS: 1. New porter and amenities 2. Flowers can be watered anytime 3. Maid and porter can perform varied tasks as long as they are on the floor without having to specify each task. Simply click the maid/porter image and the room or task. Image background changes from orange to blue to indicate whether they are on the floor. No need to press individual task buttons! 4. You can right-click to cancel Jane's actions, if needed. 5. No longer hopelessly stuck on levels in last hotel. 6. People assigned to rooms at random in last hotel. 7. Golfing and pianist have been eliminated. 8. All money can be picked up with one click. 9. Jane can carry two things simultaneously. 10. Client requirements shown, along with number serviced. 11. You can use your money and tips to choose upgrades and associated perks. 12. Jane returns to desk automatically. CONS: 1) Music distracting/annoying. I turned it off. 2. First two hotels not enough of a challenge. 3. Game window does not indicate which level you are on. 4. STAY button confusing. Should probably read RETRY LEVEL. 5. LEVEL UPGRADE button confusing. Should probably read NEW LEVEL/UPGRADES. 6. No progress screen (showing completed levels and whether you achieved goal or expert score). 7. No ability to retry previous levels. 8. No endless mode. Finished game in two days. Needs to be a happy medium between too easy and too hard. Error on help screen. GRAND TOTAL same as WEEKLY TOTAL.